FAQ

Where can I find San-Cap products in person?
You can shop with us at the Sanibel Island farmers market on Sundays during season, and year-round at the downtown Fort Myers market. We're also carried at Bailey's General Store, Bit of Bailey's, Jrod, Sanibel Fly Shop, Suncatcher's Dream, and Great White Pizza.

Do you ship?
Yes — we ship across the U.S. and internationally. Rates are calculated at checkout based on weight, with free shipping on U.S. orders $70 and over. Full details are on our Shipping Policy page.

Do you offer local delivery?
Yes — free local delivery is available for addresses on Sanibel and Captiva Islands. Select local delivery at checkout.

What's in your products?
Every product is handcrafted in small batches on Sanibel Island. You'll find specific ingredients and net weights listed on each product page. If you have an allergy or sensitivity question, email us at sancapseasaltco@gmail.com before ordering and we're happy to help.

Can I return or exchange an item?
We offer a 30-day return policy on unused items in original packaging. See our Refund Policy for full details. Please note personal care items (like scrubs and lip balm) may have exceptions — reach out and we'll sort it out.

Do you sell wholesale?
Yes! We work with island boutiques, shops, and resorts. Visit our Wholesale page to see current partners and how to apply.

How should I store my products?
Keep sea salt in a cool, dry place. Scrubs and lip balm are best stored away from direct sunlight and excess heat.

Still have a question? Email us anytime at sancapseasaltco@gmail.com.